Monitoring
Observability 24/7 for servers, applications and networks — with timely alerts and response under SLA, not after a user complains.
- 24/7monitoring and support
- < 4 hSLA response
- 99.9%availability target
Know what is happening before it becomes a problem
Most outages come with warning signs: a filling disk, slow queries, an expiring certificate, a growing load. Monitoring is worth having when those signs are seen in time and someone acts on them.
We start by reviewing your systems and what matters most to your business. Then we set up monitoring for the infrastructure and the applications, define thresholds and alerts, and take over the round-the-clock response, so your team can work instead of watching charts.
Why choose infoService
The same team that sets up the monitoring also responds to the alerts — around the clock.
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Early detection
We watch the trends, not just the failures, so a problem is fixed while it is still small.
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Security signals
Unusual logins and changes to your systems are tracked and checked as well.
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Response under SLA
An agreed response time and clear ownership of who acts on every alert.
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Data for decisions
Load history shows when more capacity is needed and where you are paying for too much.
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One team all the way
From setting up the monitoring to responding to an incident — no hand-offs between providers.
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Transparent reporting
Regular reports on availability, incidents and the actions taken.
From the first call to round-the-clock monitoring
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Analysis
We review your systems, the dependencies between them and what is critical to your business.
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Proposal
What we will monitor, which thresholds trigger a response and how you will receive reports.
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Delivery
We set up the monitoring, dashboards and alerts, and check them with test events.
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Support
24/7 monitoring, incident response under SLA and tuning of the thresholds over time.
Frequently asked questions
Cannot find an answer? Write to us — we reply within the business day.
What exactly do you monitor?
Servers, virtual machines, cloud resources, databases, applications and network devices — depending on what you have. The scope is agreed after the analysis.
How is the price formed?
It depends on the number and type of systems monitored and on the agreed SLA. After the analysis you get a concrete proposal.
What happens when an alert fires?
An engineer checks the signal, responds according to the agreed SLA and keeps you informed. After every incident we describe the cause and what we are doing so it does not happen again.
Can you take over existing monitoring?
Yes. We review the current setup, remove needless alarms, add what is missing and then take it over for support.
Ready for us to take on your IT?
Describe the project or the challenge in a few lines — we come back with concrete steps, not a generic quote.
