Terms of use

1. Scope

These terms govern the use of itsm.bg, owned by Info Service Ltd.. By using the site you accept them.

The site is informational: it presents our services and products and lets you contact us. No contracts are concluded and no payments are made through it.

2. Enquiries and offers

Sending an enquiry creates no obligation for you or for us. An offer sent in reply is not binding until confirmed in writing by both parties.

Specific services are provided under a separate contract, whose terms take precedence over these.

3. Information on the site

We aim to keep the information accurate and up to date, but it is general and does not constitute professional advice for a specific case. Prices, timelines and service descriptions may change without notice.

4. Intellectual property

The texts, design, logo and graphics of the site belong to Info Service Ltd. or are used with permission. They may not be copied or distributed without written consent, except as permitted by law (e.g. quoting with attribution).

Client and partner logos belong to the respective companies and are shown for information.

5. External links

The site contains links to other sites. We are not responsible for their content or for how they process personal data.

6. Liability

We are not liable for damage caused by temporary unavailability of the site or by use of the information on it, except in cases of intent or gross negligence.

7. Personal data and cookies

How we process your personal data is described in the Privacy policy, and which cookies we use — in the Cookie policy.

8. Governing law and changes

Bulgarian law applies to matters not covered here. Disputes are settled by mutual agreement or, failing that, by the competent Bulgarian court.

We may change these terms; the current version and the date of the last revision are always on this page.