Backup & DR
Recovery after failure — with tested copies of your data and a plan your team knows in advance, not one it discovers on the day of the incident.
- 24/7monitoring and support
- < 4 hSLA response
- 99.9%availability target
A backup you can rely on the day you need it
A backup that has never been restored is only a hope. The real question is not whether copies are being made, but how quickly and how far back you can bring your systems after a hardware fault, a human error or an attack.
We start by reviewing your data and systems, and together we decide what is critical, how much data you can afford to lose and how long an outage can last. Then we build the backup and the recovery plan, test them regularly and take over their monitoring.
Why choose infoService
The same team that sets up your backup watches every copy and leads the recovery when it is needed.
-
Recovery by the plan
The steps are written down and tested in advance, so a failure is handled by the plan, not improvised.
-
Ransomware protection
We keep copies outside the main environment, with separate access, to reduce the risk of an attack reaching them too.
-
Tested copies
We run test restores regularly, so we know the copies are complete and usable.
-
Grows with your systems
New systems and data join the backup plan without redesigning the whole setup.
-
One team all the way
From analysis and setup to day-to-day monitoring and the actual recovery.
-
Transparent reporting
Regular reports on successful backups, restore tests and the issues found.
From reviewing your data to a tested recovery
-
Analysis
We review your systems and data, decide what is critical and how much downtime you can accept.
-
Proposal
A backup design, a recovery plan and a forecast of the storage costs.
-
Delivery
We set up the backup, document the procedures and run the first full restore test.
-
Support
24/7 monitoring of the backups, regular tests and incident response under SLA.
Frequently asked questions
Cannot find an answer? Write to us — we reply within the business day.
How long does recovery after a failure take?
It depends on the volume of data, the type of systems and the recovery objectives we agree on. After the analysis you get a plan that sets out what is restored first and in what order.
How is the price formed?
The initial setup and the monthly service are priced separately, and storage costs depend on the volume of data. After the analysis you get a concrete proposal.
How do you know the backup works?
We monitor every copy and are alerted when one fails. We also run test restores regularly and send you the results.
Can you take over an existing backup?
Yes. We start with a review of the current copies and a restore test, fix the gaps and then take it over for support.
Ready for us to take on your IT?
Describe the project or the challenge in a few lines — we come back with concrete steps, not a generic quote.
