Illustration: Web platforms

Web platforms

Portals and systems with user accounts, roles and data — built to carry the real work of your business online.

  • 4–8 weeksto a first MVP
  • 50companies work with us
  • 24/7monitoring and support
What is included

A platform your customers and teams work on

A web platform is more than a website: people sign in, submit requests, make bookings, pay or follow the status of their work. That is why it has to be reliable, protected and easy to use every day, not just at launch.

We start with the users and their roles — who sees what and who can do what. Then we build the platform in stages, connect it to the systems you already use and take over its operation and further development.

Business benefits

Why choose infoService

The same team that builds your platform is responsible for keeping it running reliably afterwards.

  • A first version fast

    We start with the core features, launch them and add the next ones based on real use.

  • Protected accounts

    Secure sign-in, roles and personal data protection are part of the design, not an afterthought.

  • Clear stages

    Each stage has a scope and timeline agreed in advance and ends with a working result.

  • Ready to grow

    An architecture and infrastructure that cope with more users and more data.

  • One team all the way

    From analysis and development to hosting and support — no hand-offs between providers.

  • Monitored operation

    24/7 monitoring and response under SLA, so the platform is there when your users need it.

How we work

From idea to a platform in real use

  1. Analysis

    We define the users, roles, main scenarios and connections to other systems.

  2. Proposal

    Scope, architecture, stages and a timeline for each stage — before development starts.

  3. Delivery

    We build and test in stages and release working features as early as possible.

  4. Support

    Hosting, 24/7 monitoring, updates and further development under SLA.

Frequently asked questions

Cannot find an answer? Write to us — we reply within the business day.

How long does it take to build a platform?

It depends on the roles, the features and the connections to other systems. After the analysis you get a staged plan with a timeline for each stage, before any work starts.

How is the price formed?

Development and the monthly operation and support are priced separately, and both depend on scope. After the analysis you get a concrete proposal.

What happens after launch?

We take over hosting, monitoring, updates and incident response under an agreed SLA, and keep developing the platform as your needs change.

Can you take over an existing platform?

Yes. We start with a review of the code, security, infrastructure and documentation, fix the risks and then take it over for support and further development.

Let's talk

Ready for us to take on your IT?

Describe the project or the challenge in a few lines — we come back with concrete steps, not a generic quote.

office@itsm.bg