Finance

Regulated environments demand security, traceability and reliability at every level — we can build, protect and run your systems with one team.

  • 99.9%availability target
  • < 4 hSLA response
  • 24/7monitoring and support
What we solve

Security and reliability where mistakes are costly

Financial organisations handle sensitive data, strict requirements and customers who expect services to be available at all times. An outage, a data leak or a missing record of who did what all carry a direct cost.

We can help you build an environment where security and traceability are part of the design from the start: access control, encryption, audit logs, monitoring and backup. We connect existing systems through integrations and take over their support under an agreed SLA.

Outcomes

What your business gains

A technology environment that holds up under load and under scrutiny.

  • Fast response

    Problems are caught by monitoring and handled under the agreed SLA.

  • Secure by default

    Access control, encryption and separated environments are part of the design, not an afterthought.

  • Traceability

    Logs and documentation that show who did what, and when, in your systems.

  • Resilience

    Architecture, backup and recovery designed to keep your services running.

  • One team all the way

    Development, integrations, security and support — no hand-offs between providers.

  • Transparent reporting

    Regular reports on availability, incidents and the state of security.

How we work

From the first call to stable operations

  1. Analysis

    We review your systems, data, risks and the requirements that apply to you.

  2. Proposal

    Prioritised measures, architecture and a staged plan with a timeline for each stage.

  3. Delivery

    We put measures and systems in place in stages, with testing and documentation.

  4. Support

    24/7 monitoring, incident response and regular reviews under SLA.

Frequently asked questions

Cannot find an answer? Write to us — we reply within the business day.

Can you help us prepare for NIS 2?

Yes. We start with a gap analysis against the requirements, propose technical and organisational measures prioritised by risk, and put them in place together with you.

How long does it take and what does it cost?

It depends on scope — the number of systems and the measures needed. After the analysis you get a staged proposal with a timeline and price for each stage.

How is our customer data protected?

Through access control, encryption, separated environments and audit logs. We define the specific measures after analysing your systems and data.

Can you take over existing systems?

Yes. We start with a review of security, architecture and documentation, fix the risks and then take the systems over for support.

Let's talk

Ready for us to take on your IT?

Describe the project or the challenge in a few lines — we come back with concrete steps, not a generic quote.

office@itsm.bg