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infoDoc — document management
Document management software for companies, organisations and public institutions. Incoming and outgoing correspondence with automatic numbering, resolutions and deadlines, traceable from registration to the archive and compatible with records-management and archiving standards and notation.
Live demo on request · deployment and support from one team
- Demolive, on request
- < 5 minSLA response
- 24/7support under SLA
Document management
Document flow you can trace from the incoming number to the archive
When letters are registered by hand and resolutions are passed on verbally, it is hard to tell who is working on which document and when the deadline is. Finding an old document in the folders takes time.
infoDoc keeps the log of incoming and outgoing correspondence. On registration it reads the document title, assigns the incoming or outgoing number by itself and notifies the people responsible when a document is received or sent. Resolutions become tasks with deadlines, and scanned documents are kept in a searchable archive.
The system is built for companies, organisations and public institutions and is compatible with records-management and archiving standards and notation. We show it to you in a demo with scenarios from your organisation, configure it around your processes and take over its support after go-live.
Features
Records management that runs itself
infoDoc handles the routine steps of records management — your staff work on the documents, not on the registers.
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Automatic reading of the title
On registration infoDoc reads the document title and records it in the log — no retyping by hand.
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Automatic incoming and outgoing numbers
Every document gets its incoming or outgoing number automatically, in the order of the log.
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Automatic notifications
The people responsible are notified when a document is received or sent, so they know right away what is waiting for them.
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To records-management standards
Compatible with records-management and archiving standards and notation — for companies, organisations and public institutions.
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Deadlines under control
Every resolution becomes a task with a deadline and an owner, visible to everyone involved.
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Fast archive search
Scanned documents are kept in the archive and found by search, not by digging through folders.
Screens
Screenshots
Images from the system with test data.
How we work
From the first call to stable operations
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Demo
We show the system with scenarios from your organisation and clarify what you need.
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Proposal
Scope of the configuration, rollout stages and support terms.
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Rollout
We configure the logs, access rights and processes and launch the system together with your team.
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Support
Monitoring, updates and incident response under an agreed SLA.
Frequently asked questions
Cannot find an answer? Write to us — we reply within the business day.
Who is infoDoc for?
For companies, organisations and public institutions that handle incoming and outgoing correspondence and want their document flow traceable, from registration to the archive.
Is the system compatible with records-management and archiving standards?
Yes — infoDoc is compatible with records-management and archiving standards and notation. During the rollout we configure the logs and numbering to your organisation's rules.
How long does the rollout take?
It depends on scope — how many logs and processes we configure and whether there are documents to migrate. After the analysis you get a proposal with the stages and a timeline for each, before any work starts.
How is the price formed?
It depends on the scope of the configuration and the support you choose. After the demo and the analysis you get a concrete proposal.
What happens after go-live?
We take over support of the system under an agreed SLA — monitoring, updates and incident response. When your processes change, we extend the system with them.
Can we move the documents from our current system?
During the analysis we review what documents and data you have and in what format. The proposal describes what can be migrated and how.
Request a quote
Request a quote for infoDoc — document management
Tell us a little about your business — we come back with a proposal for scope, stages and support terms, not a generic price.
- Emailoffice@itsm.bg
- Phone+359 889 007 796
- Prefer a call?Book 30 minutes with an engineer at a time that suits you.
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