Databases
Support and tuning for your databases — fast queries, protected data and backups you can actually restore from.
- 99.9%availability target
- < 4 hSLA response
- 24/7monitoring and support
Data the business can rely on
A database rarely gets noticed while it works well. It gets noticed when systems slow down, when space runs out, or when it turns out that a backup cannot be restored.
We start with a review of the databases you have — load, slow queries, access rights and backup. Then we fix the risks, tune performance and take over day-to-day support and monitoring, so your data is available when you need it.
Why choose infoService
The same team that tunes your databases is responsible for keeping them running reliably afterwards.
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Faster systems
Tuned queries and indexes make the applications that use the database more responsive.
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Protected data
Access control, encryption and separated environments are part of the support.
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Tested backups
We do not just take copies — we regularly check that they can be restored.
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Ready to grow
We track data growth and plan capacity before it becomes a problem.
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One team all the way
From review and tuning to day-to-day support — no hand-offs between providers.
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Transparent reporting
Regular reports on performance, incidents and the state of your backups.
From review to stable operations
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Analysis
We review the databases, load, slow queries, access and backup.
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Proposal
A prioritised list of risks and improvements, and a support plan.
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Delivery
We tune, set up backup and monitoring, and test the restore.
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Support
24/7 monitoring, updates and incident response under SLA.
Frequently asked questions
Cannot find an answer? Write to us — we reply within the business day.
Which databases do you work with?
We work with relational and NoSQL databases, on your own infrastructure and in the cloud. After the review we tell you exactly what we can take over in your environment.
How is the price formed?
The initial review and tuning and the monthly support are priced separately, and both depend on scope. After the analysis you get a concrete proposal.
Will there be downtime during tuning?
We plan changes so that your work does not stop, and any change that needs a short interruption is agreed with you in advance.
Can you take over databases someone else supports?
Yes. We start with a review of their security, backup and documentation, fix the risks and then take them over for support.
Ready for us to take on your IT?
Describe the project or the challenge in a few lines — we come back with concrete steps, not a generic quote.
